Makerere University's faculty of Computing and Information Technology (CIT) will spend a US$1million to set up a call centre that will provide national directory services and in future move to attract offshore work.
The call centre will be housed in the newly constructed 12,000m2 complex, an extension of the existing faculty building scheduled to be officially opened in September this year.
The Dean of the faculty, Prof. Venansius Baryamureeba told Business Week in an interview that the faculty's strategic plan has a component of preparing the country's human resources to work in the outsourcing industry and they have identified setting up a call center as the appropriate first step in that direction.
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The call centre will be housed in the newly constructed 12,000m2 complex, an extension of the existing faculty building scheduled to be officially opened in September this year.
The Dean of the faculty, Prof. Venansius Baryamureeba told Business Week in an interview that the faculty's strategic plan has a component of preparing the country's human resources to work in the outsourcing industry and they have identified setting up a call center as the appropriate first step in that direction.
Read More Article...
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