Wednesday, October 6, 2010

Call Center Employees Who Were Denied Overtime Pay May Be Able to Collect Unpaid Overtime Wages

New York 10/04/2010 04:42 PM GMT (WooEB)

The overtime attorneys working with are available to review unpaid overtime claims from call center workers and customer service representatives who regularly work more than 40 hours a week and have been denied overtime pay. In general, customer service representatives and call center employees who do not meet one of the federal overtime exemptions, which are typically reserved for executive, professional and administrative employees, are entitled to receive 1.5 times their regular rate of pay for every hour worked in excess of 40 during a single workweek. If you have been denied overtime pay as a call center employee, visit to find out if you can collect back overtime pay.

Overtime violations can affect workers in any industry, and call center employees are not immune from these illegal wage and hour practices. In fact, APAC Customer Services Inc. agreed to pay $4 million to settle an unpaid overtime claim which alleged that the company failed to pay its customer service representatives proper overtime wages in violation of federal and state laws. Sprint/United Management Co. also faced three class action lawsuits on behalf of call center employees who alleged that the telecommunications company failed to pay wages and overtime in violation of federal labor laws. The collective action lawsuits settled for $8.77 million, which was divided into three separate settlement funds.

Call center employees who have been denied overtime pay may be able to file an unpaid overtime lawsuit to collect up to three years of back pay, as well as an equal amount in liquidated damages and attorneys’ fees. If you have been denied overtime as a customer service representative, visit and complete the free case review form. The overtime lawyers working with are providing this initial consultation at no cost and remain dedicated to protecting the rights of employees who have been wrongfully denied overtime pay.

About IQ Overtime was established to provide information for workers who have been denied overtime compensation. Comprehensive resources for workers are available on this site, including informational articles, an overtime calculator, answers to frequently asked questions, and an overview of state overtime laws. If you have been denied overtime pay, get the legal help you need today. Visit and complete the Free Case Evaluation form to have your claim reviewed at no cost.


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