Monday, October 22, 2007

Call centres still on hold

Low band wave and costly connectivity are still the source of major headaches for Bhutan’s call centre business hopefuls and perhaps that can explain, say observers, why the centres are not taking off as some of them said they would by now.

Out of three, only TST Systems Private Ltd. became operational in May this year in Paro. The other two - Business Solutions and Drukonnet in Thimphu - are yet to start their maiden venture.

Drukonnet declined to talk to Kuensel.

TST Systems is using 2 mbp broadband from Bhutan Telecom and pays Nu 300,000 as monthly fee, which experts say, in the context of call centres, is expensive for such low connectivity.

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