Sunday, October 14, 2007

Philippines: 'Call and Outsource Centers Expanding'

A leader in the Philippines' business process outsourcing (BPO) industry, TeleTech vice president and general manager Maulik Parekh vowed today to double the number of Filipino employees working in his company by 2009. Parekh made the announcement in a speech during the inauguration here of TeleTech's eighth contact center in the country.

He said TeleTech's chairman and CEO Kenneth Tuchman was so impressed with the leadership’s vision for the BPO industry and the Filipinos work ethics that he has decided to expand TeleTech's business in the Philippines. TeleTech, which currently employs 13,000 Filipinos in its contact centers nationwide, plans to increase to 25,000 the numbers of its workers in the country by 2009.

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