Headsets should not be an exception to rigorous testing. The average call center headset takes a regular beating. Being dropped, sat on, stepped on, scratched, bent and possibly flung across the room in frustration (nobody ever said call center work is easy) is an everyday occurrence. I've seen call centers in which one would be wise to wear a hard hat.
The call center can be a jungle.
Well, not literally. I've been through too many companies, large and small, to count, and without fail, the call center is always the busiest, most intense, crowded, noisy and high-traffic part of the business.
Read More Article...
The call center can be a jungle.
Well, not literally. I've been through too many companies, large and small, to count, and without fail, the call center is always the busiest, most intense, crowded, noisy and high-traffic part of the business.
Read More Article...
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