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Projects Details:
Type : Tender
Id : 57731053
Category : Call Center
Title : Call Center Services
Estimated Budget : Need best quotations
Total Requirement : Work for 2yrs.
Description :
We are Australia based organization looking for some good call center providers for our requirements of call center services including inbound & outbound. We are broadband, communications & digital technology provider in Australia. Our department of Broadband, Communications and the Digital Economy is looking to select a panel of call center providers to provide Contact Centre Services on an as required basis.
The Services that may be required include:
The closing date of this tender is 4th March, 2008. Providers are requested to apply before the closing date. You can send your questions regarding this tender by e-mail. Please no phone calls will be entertained.
Please refer the tender document.
The Services that may be required include:
- In-bound telephone inquiries.
- Out-bound telephone inquiries.
- In-bound & Out-bound e-mail services.
- In-bound & Out-bound written correspondence.
- Providers may be required to provide an Automated Agent facility to manage high call volumes or to take messages out of hours.
- Small volume: (0 to 5000 calls per month)
- Medium volume: (5001 to 20000 calls per month)
- Large volume: (20001 to 50000 calls per month)
The closing date of this tender is 4th March, 2008. Providers are requested to apply before the closing date. You can send your questions regarding this tender by e-mail. Please no phone calls will be entertained.
Please refer the tender document.
Country : Australia
Status : Closed
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