Licences for the country's first-ever telephone call centres are soon to be issued, holding out the prospect that Bangladesh will soon join the billion dollar global business.
High officials at Bangladesh Telecommunication Regulatory Commission (BTRC) said they hoped to issue the first licences as early as this month, and were asking prospective licensees to contact them in order to finalise licensing policy.
The move to set up call centres in the country has been prompted by the regulator's belief that a ''financial revolution' will be possible in Bangladesh if the country allows the speedy development of the Information Communications and Telecommunications sector.
Bangladesh is lagging behind in the lucrative call centre business, at a time when its neighbour India is earning billions of dollars from call centre business. India has been able to attract multinational companies who are keen to lower costs by outsourcing customer call centres in countries with low labour costs.
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High officials at Bangladesh Telecommunication Regulatory Commission (BTRC) said they hoped to issue the first licences as early as this month, and were asking prospective licensees to contact them in order to finalise licensing policy.
The move to set up call centres in the country has been prompted by the regulator's belief that a ''financial revolution' will be possible in Bangladesh if the country allows the speedy development of the Information Communications and Telecommunications sector.
Bangladesh is lagging behind in the lucrative call centre business, at a time when its neighbour India is earning billions of dollars from call centre business. India has been able to attract multinational companies who are keen to lower costs by outsourcing customer call centres in countries with low labour costs.
Read More Article...
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