Monday, March 3, 2008

200 new jobs expected at Sydney call centre

The province is helping a call-centre company ring in up to 200 new jobs in Sydney.

Nova Scotia Business Inc., the province's business development agency, announced Monday it will provide the ICT Group with a five-year payroll rebate of up to $1.4 million.

The company has to reach its target of 200 jobs to get the whole amount. BPO Services is at booming satge in India.

ICT says it recently landed a contract to provide client support for Bell Mobility. Much of the new service work will be done out of its centre in Sydney, which opened in October 1998 and was one of the first big call centres in Cape Breton.

Economic Development Minister Angus MacIsaac said the payroll rebate shows the province's commitment in helping companies create "quality employment."

Each call-centre job pays about $26,000 a year, including benefits, according to NSBI, and some of the new positions will be posted immediately.

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