Saturday, July 12, 2008

MP Govt to sort out people's problem trough call centre

Bhopal, Jul 11 (PTI)In a bid to sort out problems faced by the common people trough information technology, Madhya Pradesh government has decided to set up a state-level 'Call Centre' in the state.

"Under the 'On-line Governance' 9,232 common service centres will be established in five to six villages. A state-level call centre will be set up by August 15," an official release here said.

The call centre would address the people's peoblem through telephone, it said adding that by 2008, all the units ranging from bloc to state would be connected with the State-Wide Area Network.

To provide e-Governance benefit to common man, the state government has introduced 'Samadhan On Line, Cyber Traseary and Samadhan Ek Din IT schemes'. Besides the government has also introduced e-Solution, the release said adding that IT can play significant role in minimising expenditure.

Source : http://economictimes.indiatimes.com/

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