Aegis BPO Services announced today that it is taking on AOL’s call centre operations in Bangalore, India.
The acquisition, which is expected to close at the end of April 2008, will see Aegis provide customer service and technical support to AOL customers.
AOL call centre employees in Bangalore will then officially become Aegis staff.
Aparup Sengupta, Aegis managing director and ceo said this was a defining and historic moment for the company.
“We are proud to welcome a team that have built a legacy of superior customer management practices,” said Sengupta.
Maneesh Dhir, executive vice president of AOL International, said: “AOL will continue to have a significant presence in India and to strengthen its local operations.”
Source : http://www.callcentre.co.uk/
Tuesday, September 2, 2008
Aegis to take on AOL's India call centre
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