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Projects Details:
Type : Tender
Id : 27230261
Category : Call Center
Title : Call Answering Services (Inbound)
Estimated Budget : 21600USD
Total Requirement : 6 to 20 Calls per Day
Type : Tender
Id : 27230261
Category : Call Center
Title : Call Answering Services (Inbound)
Estimated Budget : 21600USD
Total Requirement : 6 to 20 Calls per Day
Description :
We are USA based organization. We are looking for reputed and experienced service providers for our requirement of After Hours Call Answering Services. The length of the contract will be approximately 3 years, from January 1, 2009 until December 31, 2011. The estimated budget for this service is 21600USD. These services will be needed from 6:00 pm until 7:00 am Monday through Friday; 24 hours a day on Saturday and Sunday and on holidays. The estimated call volume will be 6 to 20 calls per day.
Scope of services:
- The provider will provide general information about our services on call.
- Any request for related services are to be documented and emailed to us by 10:00 a.m. on the next business day.
- The provider may also be required to provide supplemental call answering to enable our staff to attend pre-scheduled meetings or trainings. We will provide prior notification to the provider detailing such events.
- The provider will ensure that information relayed to citizens is consistent, accurate and commensurate with us.
Country : United States
Status : Closed
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2 comments:
Hi, my name is Peter Lei and I’m from Maesinfo in Chengdu, China.
In terms of to our call center services, MaesInfo has been involved in the BPO business for over 5 years. We have a professional call center team of over 1200 seats with excellent English spoken agents(female & male) for providing online AD telemarketing, outbound and inbound telesales，cold call service, customer email support and data cleansing services to both the domestic and international markets. We charge a flat rate for the month and our cal volume per agent per days is approximately 100-200 on average based on the specific project.
We’ve built up long-term clients such as Shanda, Tencent, Yahoo, Sina, Sohu, Kingsoft, so based on our experience; I believe that we could better cooperate with you for your business.
Before I send you an exact quotation for the work, I need to get some more detailed information about your requirement. How many call agents will you need? Is the website publicly accessible yet?
If you like, you can contact me
by email at peter.lei@maesinfo.com
skype: peterlei2
or by IM at ianlei123@hotmail.com .
I hope to hear from you soon.
Thanks for your reply.
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