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Projects Details:
Type : Tender
Id : 12638211
Category : Call Center
Title : Call Center Services
Estimated Budget : 400000 GBP per Annum
Total Requirement : Approximately 600000 Telephone Calls per Month
Type : Tender
Id : 12638211
Category : Call Center
Title : Call Center Services
Estimated Budget : 400000 GBP per Annum
Total Requirement : Approximately 600000 Telephone Calls per Month
Description :
We are United Kingdom based organization. We are a multi-channel service, providing information and advice about health, illness and health services 24*7 365 days a year. We are looking for a reputed and experienced call center for our requirement of call center services for 24*7 365 days a year. Our estimated budget is 400000 GBP per annum. The contract will be for 24 months with 2 possible renewals. We are promoting our services through our website, TV etc. We are getting approximately 600000 telephone calls and nearly 2000000 visits to our website in a month.
We are seeking the help of an organization to assist with the improvement of efficiency and performance within our contact centers. The successful consultancy will be required to work closely with the senior teams in defining efficiency problems and designing an improvement programme also. Interested providers are requested to send their interest via e-mail only and we will send them a Pre Qualification Questionnaire. Providers are requested to fill out the necessary details and send that back to us on or before 7th October, 2008 by 13:00. For more details have a look on attachment.
Country : United Kingdom
Status : Closed
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