Call Center Tender - Inbound Call Center Services

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Projects Details:

Type : Tender

Id : 54610433

Category : Call Center

Title : Inbound Call Center Services

Estimated Budget : Request For Information

Total Requirement : Estimated Call Volume is 150000 per Year

Description :

We are UK based organization. We are looking for experienced and reputed service provider for our requirement of Telephone Information Call Center Services. The successful provider will be required to operate a telephone information call-centre service on behalf us, dealing with general and specific business related queries. Electronic message and information services. The information service will be operated in English during the business hours. Estimated number of calls made to the call centre will be in excess of 150000 a year. This will increase as more come on line.

The following services will be included:

1. Updates on applications in progress.
2. Application Forms and Passport fees.
3. Payment procedures.
4. Submitting applications.
5. Documents required.
6. Amendments
7. Website details
8. Availability of Birth and Death registrations.
9. Any other information.
   

Payment terms are negotiated. We have attached here a Pre-Qualification Questionnaire document. Interested providers are requested to fill all the necessary details in PQQ and returned it back via e-mail on or before noon on 8th October 2008. Fore more details have a look on attachment.

Country : United Kingdom

Status : Closed

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