Thursday, May 14, 2009

Call Center Project - UK & Australian Inbound Call Center Process

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Projects Details:

Type :
Project

Id : 80874075

Category : Call Center

Title : UK & Australian Inbound Call Center Process

Estimated Budget : Check Attachment

Description :
We are Australia based company looking for call centers for our Inbound online food ordering portal. Initially we are looking for call centers with 5 seats (1 Tele Marketing Executive, 2 Customer Support Exe., 1 Part Time Administrator & 1 Data Entry Person) and gradually that will increase as per work load. Centers will get calls from UK and Australia. we need centers to perform following task.
  1. Handle the order process system
  2. Telemarketing by calling UK Restaurant owners asking them to register with us and provide their Menu Card on the Web Site
  3. Attending Incoming calls from Restaurant owners who wish to join food portal.
  4. Customer Support – Executive have to take the order and process it online, then need to forward the order to restaurant owners through phone.
  5. Handling disputes with the restaurant owner or the customer
  6. Updating customer / restaurant owners information on admin and CRM
  7. Creating menu card web version through admin system etc.
  8. User rating and scanning through the customer feed back.
  9. Faxing and emailing Invoices or invoice day.
Our payout will be basis + commission/Incentives on the basis of profile (Check attachment for payout) Call centers are requested to contact with profile and questions answers (Check attachment for question) We need to start our centers as soon as possible.

Note: Call Centers are requested to contact first via email ONLY

Country : Australia

Are you interested to work on this project? Post your contact details Now! Click Here

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32 comments:

Unknown said...

Thanks for sharing the vital information. i am looking for the information on inbound call center and outbound call center. Many Thanks.

Anonymous said...

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Taking You Forward said...
This comment has been removed by the author.
jacob123 said...

We have outsourcing project of india which is non-voice of Seo .We provide you training and sale support also. Outsourcing Project

Girish said...

Hello,Arch Techno is an experienced BPO/KPO/IT solution with skilled employees. I'm interested in your project.Do revert me on girishgulabani@archtechno.com or +91 8905550040.
Thank YOu

CloverdaleAgistment said...
This comment has been removed by the author.
Anonymous said...

Hello Sir,

I am Bilal from Hyderabad we are having a center of 60 seats in Heart of Hyderabad and we are looking for Out Sourcing Data Entry Project.

Please Provide as contact details so that we come forward to Signup a project from you.

Waiting for you reply.

Thanks
Syed Bilal
bilal@bestdealsolutions.com
+919030511311

Anonymous said...

Hello Sir,

I am Bilal from Hyderabad we are having a center of 60 seats in Heart of Hyderabad and we are looking for Out Sourcing Data Entry Project.

Please Provide as contact details so that we come forward to Signup a project from you.

Waiting for you reply.

Thanks
Syed Bilal
bilal@bestdealsolutions.com
+919030511311

Unknown said...

Hi,

i am zohaaib from pune having a 20 seater call center setup, looking for an international or domestic inbound process voice or backend work,looking for weekly payouts.

zohaaib
+919860692776
contact me as soon as possible
(Thanks)

Anonymous said...

The concepts of security in a BPO element were forever there. Bpo projects would leak the information that can be termed as classify in the business propose. Call centers across the globe has to fight this menace on a daily basis.

tbservices said...

I wish you the best of luck in your career and to all readers of this blog!call center services australia

chatur said...

We are aregisteref company head office at Bangaluru India.Our branch office at Lucknow.We have a contract agent at UK.Presently we are looking gor inbound/ outbound work for Lucknow branch which has 15 seater setting , could be increased to 25 seat capacity on sort notice.The Owner is a retired Army Officer, hence good services is guaranteed. reply at vikas88chaturvedi@gmail.com. vikas@vmv.services. com

Unknown said...

Thanks for sharing the good and useful information. Inbound call center dialer plays a vital role in the BPO system process and the main process of calling are dealt with the help of this.

Mr Abbasi said...

hi this is kamran from bluebell communications ,i was looking for inbound process ,do contact me at kamran_abbasi@hotmail.com or kamran@bluebellbpo.com thanks.

Unknown said...

Hi,
Looking for the above mentioned process. We have the expertise to Interact with UK and aus clients. We are experianced in lot of processes and got a vast experiance of almost 12 years.
Kindly send me more details at morgan. Greg@ gmail.Com or you can contact me via phone.

Regards,
Morgan

Unknown said...

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Unknown said...

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Unknown said...

Hi,
Looking for the above mentioned process. We have the expertise to Interact with UK and aus clients. We are experianced in lot of processes and got a vast experiance of almost 12 years.
Kindly send me more details at morgan. Greg@ gmail.Com or you can contact me via phone.

Regards,
Morgan

Unknown said...

Hi,
Looking for the above mentioned process. We have the expertise to Interact with UK and aus clients. We are experianced in lot of processes and got a vast experiance of almost 12 years.
Kindly send me more details at morgan. Greg@ gmail.Com or you can contact me via phone.

Regards,
Morgan

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