Call Center Tender - Inbound Call Center Services (Domestic)

Looking to work on Call Center Tender? Find here new projects everyday.

ITMatchOnline.com is the easiest way to find right partners across the world.

Tender Details:

Type : Tender

Id : 20497792

Category : Call Center

Title : Inbound Call Center Services (Domestic)

Estimated Budget : More than 500000 USD per Year

Total Requirement : Contract for 1 Years

Description :

We are India (Madhya Pradesh) based organization. We are looking for qualified and experienced service provider (From India Only) for our requirement of Inbound Call Center Management Services. We have our own existing Inbound call center in Madhya Pradesh. The service provider will have to manage it with appropriate staff. The service provider will provide 72 (24 agents in each shift) agents for one year. Our estimated budget is more than 5100000 INR. The call center will work on 24/7 in 3 shifts.
Scope of services:

1. Provider will handle calls related to general enquiries, billing information, complaint calls related to our services.
2. We will provide Front Office Application to enter all the information of the callers.
3. Agents should have proficiency in at least two languages i.e., English, Hindi.
4. We will provide all the software, hardware with electricity.
   

Payment terms are negotiable. Interested service providers are requested to send their proposal on or before 26th June, 2009 by 15:00 via post, courier or hand delivered only. This tender is onshore and onsite.
The cost of the tender documents in only 2080 INR. EMD (Refundable) is required 127900 INR only. For more details have a look on attachment.

Country : India

Status : Closed

Are you interested to work on this Tender? Post your contact details Now! Click Here

Related Posts by Categories

Widget by Hoctro | Jack Book