Call Center Tender - Inbound Nurse Help Line Services

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Tender Details:

Type : Tender

Id : 14658193

Category : Call Center

Title : Inbound Nurse Help Line Services

Estimated Budget : Request for Proposal

Total Requirement : Approximately 1200 Calls per Month

Description :

We are USA based organization. We are looking for qualified and experienced service providers (From USA Only) for our requirement of Nurse Advice Line Services. The call center will operate by 24 hours a day, 7 days a week. Approximately 1200 Call per month.
Scope of services:

1. All calls shall be answered by registered nurses.
2. These nurses will have access to our certified physician with post-residency experience who is available for consultation 24 hours a day, 7 days a week.
3. Advice to callers needed to assist them in taking responsibility for their personal healthcare management, to include offering caller access to the contractor’s automated library of healthcare information.
4. Provide all the related reports to us.
   

Payment terms are negotiable. Interested service providers are requested to send their proposal on or before Jun 04, 2009 4:00 pm via post, courier or hand delivered only. This tender is onshore and offsite. For more details have a look on attachment.

Country : United States

Status : Closed

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