Call Center Tender - Stakeholder Satisfaction Survey Process

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Tender Details:

Type : Tender

Id : 13341476

Category : Call Center

Title : Stakeholder Satisfaction Survey Process

Estimated Budget : Request for Proposal

Total Requirement : Approximately 1800 to 2000 Survey Calls

Description :

We are Australia based organization. We are looking to conduct three stakeholder satisfaction surveys. The survey will be conducted via telephone. These surveys will help us to serve our stakeholders in a better way. It is expected that 1800 to 2000 interviews will be conducted across the three surveys.
Scope of services:

1. Provider will conduct three surveys. It is expected that 1800 to 2000 calls will be made. Approximately 16 to 20 questions to be asked.
2. The objective of the consultancy is the conduct, analysis and reporting of three rigorous stakeholder satisfaction questionnaires.
3. Use experienced interviewers for survey.
4. We will provide you the questions which were asked in the previous surveys for review.
5. All the data will be provided by us.
   

Payment terms are negotiable. Interested service providers are requested to send their proposal on or before 3.00pm, Thursday 18th June 2009 via our website, post, courier or hand delivered only. This tender is global and offsite. Provider may have to visit our location for meetings and briefings. For more details have a look on attachment.

Country : Australia

Status: Closed

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