Call Center Tender - 24 X 7 Call Center Services

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Tender Details:

Type : Tender

Id : 78778227

Category : Call Center

Title : 24 X 7 Call Center Services

Estimated Budget : 161695 USD

Total Requirement : Contract of 2 years

Description :

We are a USA based organization, looking for qualified and experienced service provider (From USA Only) for our Call Centre requirements. These services include forwarding calls and/or providing referral services for all incoming calls. Contract will be of 2 years. Our Estimated budget for this work is 161695 USD
cope of Services:

1. Service Provider needs to maintain all labor, supplies, equipment and materials to perform telephone answering and referral services.
2. Forwarding calls and/or Referral services: Service Provider’s agents need to forward all calls at concerned office or department to concerned officer.
3. Call Centre services will be provided on 24 X 7 x 365 (Holidays are not Excluded).
4. Service Provider needs to provide a toll free telephone number to call.
   

Payment terms are negotiable. Interested service providers are requested to contact us on or before August 26, 2009 by 15:30 Hrs via post, courier or hand delivery only. This tender is Onshore and Offsite. Provider may have to visit our location for meeting and briefings purposes.

Country : United States

Status: Closed

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