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Tender Details:
Type : Tender
Id : 20242981
Category : Call Center
Title : Inbound Call Center for Transportation Services
Estimated Budget : Looking for the proposals
Total Requirement : Contract of 5 Years
Description :
We are USA based transportation organization looking for qualified and experienced service provider for our Call Center Requirement. Service provider needs to receive calls from our customers during business hours regarding our transportation services and provide them booking and cancelation services. Contract will be for 5 years.
Scope of Service:
(A) Approximate volume of the calls will be 475000 calls per year.
(B) Service provider needs to receive calls and make booking for our customers for Transportation Services.
(C) Service provider needs to also provide cancelation services by receiving calls.
(D) Service provider needs to handle calls between 8 am to 5 pm local timings on 7 X 365 basis. These timings can be changes as per our policy.
We are looking for the best proposals and payment terms are negotiable. Interested service providers are requested to contact us on or before September 30, 2009 via post, currier or hand delivery only. This tender is Global and Offsite. Provider may have to visit our location for meeting and briefings purposes.
We are USA based transportation organization looking for qualified and experienced service provider for our Call Center Requirement. Service provider needs to receive calls from our customers during business hours regarding our transportation services and provide them booking and cancelation services. Contract will be for 5 years.
Scope of Service:
(A) Approximate volume of the calls will be 475000 calls per year.
(B) Service provider needs to receive calls and make booking for our customers for Transportation Services.
(C) Service provider needs to also provide cancelation services by receiving calls.
(D) Service provider needs to handle calls between 8 am to 5 pm local timings on 7 X 365 basis. These timings can be changes as per our policy.
We are looking for the best proposals and payment terms are negotiable. Interested service providers are requested to contact us on or before September 30, 2009 via post, currier or hand delivery only. This tender is Global and Offsite. Provider may have to visit our location for meeting and briefings purposes.
Country : United States
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