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Tender Details:
Type : Tender
Id : 18355066
Category : Call Center
Title : Inbound Call Center Requirement India
Estimated Budget : Looking for the proposals
Description :
We are India based organization looking for qualified and experienced service providers (From India Only) for our requirement of Inbound Call Center. Contract will be for 3 years and extendable for 2 more years depends upon performance.
Scope of Service:
[ A ] We are looking for call centers from the south zone of India (Karnataka, Kerala, Andhra Pradesh, Tamil Nadu and Chennai) to provide inbound call center service for our customers.
[ B ] We are looking for more than 1 service provider and we may select upto 5 call centers to provide service in above 5 states.
[ C ] Supported languages will be as below
1) Karnataka – Kannada, English and Hindi
2) Kerala – Malayalam, English and Hindi
3) Andhra Pradesh – Telugu, English and Hindi
4) Tamil Nadu – Tamil, English and Hindi
5) Chennai - Tamil, English and Hindi
[ D ] Service provider needs to provide 24 X 7 X 365 service.
We are looking for the best proposals and payment terms are negotiable. Interested service providers are requested to submit EOI on or before 12:00 hours by November 11, 2009. This tender is Onshore and Offsite. Provider may have to visit our locations for meetings and briefings.
We are India based organization looking for qualified and experienced service providers (From India Only) for our requirement of Inbound Call Center. Contract will be for 3 years and extendable for 2 more years depends upon performance.
Scope of Service:
[ A ] We are looking for call centers from the south zone of India (Karnataka, Kerala, Andhra Pradesh, Tamil Nadu and Chennai) to provide inbound call center service for our customers.
[ B ] We are looking for more than 1 service provider and we may select upto 5 call centers to provide service in above 5 states.
[ C ] Supported languages will be as below
1) Karnataka – Kannada, English and Hindi
2) Kerala – Malayalam, English and Hindi
3) Andhra Pradesh – Telugu, English and Hindi
4) Tamil Nadu – Tamil, English and Hindi
5) Chennai - Tamil, English and Hindi
[ D ] Service provider needs to provide 24 X 7 X 365 service.
We are looking for the best proposals and payment terms are negotiable. Interested service providers are requested to submit EOI on or before 12:00 hours by November 11, 2009. This tender is Onshore and Offsite. Provider may have to visit our locations for meetings and briefings.
Country : India
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