Sunday, December 27, 2009

Call Center Tender - USA Inbound Telephone Answering Service

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Tender Details:

Type : Tender

Id : 61409138

Category : Call Center

Title : USA Inbound Telephone Answering Service

Estimated Budget : Looking for proposals

Description :

We are USA based organization looking for qualified and experienced service provider (From USA Only) for our requirement of Telephone Answering Service. Contract will be for 3 Years.

[A] Scope of Service:
(1) Service provider needs to manage US based Toll-Free telephone line for Telephone answering requirement.
(2) Service provider may needs to provide and maintain toll-free customer service telephone system 24X7. After business hours call should be answered advising hours of operation and allowing our clients to leave a message.
(3) Calls will be related to general inquiry related to our service and we will provide training materials for that.
[B] Work Performance: Performance of the work will be Offsite; Service provider can perform worn on their own premises.
[C] Eligibility: Onshore (USA Only), we are looking for service provider, who are either from USA or having their registered branch office or point of contact in USA.

We are looking for best proposals and payment terms are negotiable. Interested service providers are requested to submit proposals on or before January 19, 2010 via post, courier or hand delivery only. There will be non-mandatory conference on January 11, 2010. This tender is onshore and offsite. Provider may have to visit our location for meetings and briefings.

Country : United States

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Thomas Jhon said...

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