The playwright George Bernard Shaw famously quipped that "England and America are two countries separated by a common language." Any American who's called tech support lately might feel the same way about India.
Many tech firms are outsourcing their call centers to India, thanks to its surfeit of high-tech workers at low wages who speak English. But that English, inherited from Britain and processed through Indian phonemes, can be hard for Americans to understand.
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Many tech firms are outsourcing their call centers to India, thanks to its surfeit of high-tech workers at low wages who speak English. But that English, inherited from Britain and processed through Indian phonemes, can be hard for Americans to understand.
Read More Article...
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