Telecom Service Centres (TSC), the UK's fourth-largest call-centre operator, has been taken over by the Indian conglomerate Hero in a deal thought to be worth around £40m.
Despite the number of call-centre jobs which have moved offshore over recent years, Hero has pledged to increase the number of staff the enlarged company employs in the UK and in India.
TCS, founded on the Isle of Bute in 1994, employs 3,000 in Scotland and Yorkshire. Its customers include Vodafone, HSBC and Hewlett-Packard.
Hero has bought the stake from LDC, the investment arm of Lloyds TSB, which bought a majority stake in 2003. Since then revenue has more than doubled to £60m.
TSC's management, led by Ken Hills, will run TSC Hero, the Indian firm's enlarged call-centre operation.
Mr Hills said: "This is not about taking UK jobs to India. On the contrary, TSC's clients have all made positive decisions to locate their operations in the UK."
Source: http://news.independent.co.uk/
Despite the number of call-centre jobs which have moved offshore over recent years, Hero has pledged to increase the number of staff the enlarged company employs in the UK and in India.
TCS, founded on the Isle of Bute in 1994, employs 3,000 in Scotland and Yorkshire. Its customers include Vodafone, HSBC and Hewlett-Packard.
Hero has bought the stake from LDC, the investment arm of Lloyds TSB, which bought a majority stake in 2003. Since then revenue has more than doubled to £60m.
TSC's management, led by Ken Hills, will run TSC Hero, the Indian firm's enlarged call-centre operation.
Mr Hills said: "This is not about taking UK jobs to India. On the contrary, TSC's clients have all made positive decisions to locate their operations in the UK."
Source: http://news.independent.co.uk/
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