AFTER years of night shifts, junk food and abuse from irate callers, the youthful generation that made India the call-centre capital of the world is facing burnout.
Reports of heart attacks, depression, suicides and diabetes among workers in their twenties have so alarmed ministers that they are planning a health policy for the flagship IT sector.
The problem is so acute that some estimates suggest 100 billion rupees ($3 billion) could be wiped off India's national income unless more is done to protect the health of its workers.
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Reports of heart attacks, depression, suicides and diabetes among workers in their twenties have so alarmed ministers that they are planning a health policy for the flagship IT sector.
The problem is so acute that some estimates suggest 100 billion rupees ($3 billion) could be wiped off India's national income unless more is done to protect the health of its workers.
Read More Article...
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