Thursday, May 15, 2008

Call Center Tender - Inbound and Outbound Call Center

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Projects Details:

Type : Tender

Id : 60044444

Category : Call Center

Title : Inbound and Outbound Call Center

Estimated Budget :Need Best Quotations

Total Requirement : Contract for 5yrs.

Description :

We are United Kingdom based medical organization. We are looking for a call center for our requirement of contact center facility dealing with inbound and outbound services. The call centre facility must be available 24 hours per day, 7 days per week, 365 days per year including all Public Holidays. Call volumes vary from day to day but tend to be steady at 21 000 - 26 000 per week. The ability to handle calls from Welsh speaking callers efficiently is mandatory. The estimated call volumes are expected to be between 1000000 and 3000000 a year. The core purpose of outbound calling is to provide information to and collect information.

Payment terms will be negotiated at later stage. Interested providers are requested to send their asked information on or before 13th June, 2008. We have attached the tender document. Please read it carefully before sending response to this notice.

Country : United Kingdom

Status : Closed

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