Thursday, June 19, 2008

New call center could employ several hundred

HICKORY - An Ohio-based company plans a call center here that could employ several hundred people.

Convergys Corp., which provides outsourced customer care and billing services, plans to renovate a 40,000-square-foot office building on Seventh Street, SE, as a customer support center.

The building, off U.S. 70, SE, and behind The Home Depot, was formerly Joan Fabrics’ corporate marketing center.

The Catawba County Economic Development Corp. is working with Convergys on project details, said Scott Millar, president of CCEDC.

Millar said the call center could employ several hundred people, and will further help diversify the Hickory Metro’s economy. He declined to give any further details about the company’s plans.

Catawba County and Hickory officials last year gave incentives to Atlanta-based Adevco to build a 60,000-square-foot speculative call center building in the McDonald Crossing development at Tate Boulevard and McDonald Parkway.

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