Call Center Tender - Answering Services

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Projects Details:

Type : Tender

Id : 13875312

Category : Call Center,Business Consulting

Title : Answering Services

Estimated Budget : Need Best RFP

Description :

We are USA based organization looking for proposals from qualified companies to provide telephone answering services for our Operation Center. Service to be included in this contract includes, but is not limited to, answering services with in a minimum minute allowance of 1500 minutes and faxing of transaction logs to a specified numbers daily.

The Answering service is currently being used after hours and handles any incoming calls and emergency service calls to our operations Center. The company takes messages, performs call outs and transfers calls as needed.

The answering service will also maintain a daily record of the calls received and the disposition of those calls. The Service will interact with department personnel regarding requests for services after hours so a good working knowledge of public work operations is desired.

This is an ONSHORE requirement. We have attached the document that will help you for the Tender Application. The closing date for this tender is 6/25/2008. No FAX response will be entertained

Interested Service Providers are requested to apply for the Tender before the deadline.

Country : United States

Status : Closed

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