MANILA, Philippines -- IT services firm Headstrong is eyeing the call center market after partnering with Australia's CallTime Solutions.
Raymond Lacdao, Headstrong Philippines managing consultant, expects the partnership to pursue opportunities within the booming call center and BPO (business process outsourcing) segments.
Andrew Sivanandam, chief executive of Call Time Solutions, said his company will engage Headstrong in addressing customers in the Philippines and the rest of Asia Pacific.
"If we have a deal in Thailand, for example, Headstrong will have an important role in the installation and implementation process, including staff training on system maintenance," Sivandam said.
Sivandam added his company is working with Headstrong on an Oracle implementation for a major telecoms provider in the country.
Read More Article...
Wednesday, July 23, 2008
IT services firm Headstrong eyes call center market
Subscribe to:
Post Comments (Atom)
Useful Resources:
Call Center Outsourcing
Outsourcing Services
No comments:
Post a Comment