Friday, August 29, 2008

90 Call Center employees in production, more expected

With 90 customer service agents working at a temporary call center and another 250 trainees anticipated to soon join their ranks, the prospect of being part of the labor force has created some excitement here.

The atmosphere at the Visitors Center–or the temporary site–is relaxed with just a hint of performance tension as the agents take calls from the mid west.

“It really is interesting to be a part of all this,” said Gloria Jacobo, a door-to door representative who processes calls from agents.

Jacobo has been with the center for about a month and said she is excited by what she does and the people she meets.

“There is always something to do and it’s fascinating to speak with people from another part of the country,” she said.

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