A 23-year-old man, barely out of college, has been recovering from a heart attack in hospital. The doctor's diagnosis: modern lifestyle - stress and odd hours of work.
He works at a call centre in Mumbai
Alarmed?
His colleagues at the call centre where he works are. Says one of his best friends and colleague: "I'm leaving. Have been planning to for sometime.
"As soon as I get another job, even if it's less paying, I will leave this industry for good."
The youth of India seem to have fallen out of love with the call centre industry.
Even before the impact of the economic crisis could be felt on India's $11bn business process outsourcing (BPO) industry, which gets 70% of all the outsourced work from the US, it was in the grip of a crisis of its own.
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Thursday, October 9, 2008
Stressed Indians leave call centres
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1 comment:
It is one odd case In Bpo sector and that can happen in any other industry, the only stress in Indian BPO Industry is the "Time Zone" other wise it is the best Industry for new Comers and for professional who wan't to make career out of it. The key is to choose good companies who provide diffrent facilities to cope with this kind of stress.
Such as http://www.cleaveglobal.com
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