Call Center Tender - Telephone Survey Process

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Projects Details:

Type : Tender

Id : 13223286

Category : Call Center

Title : Telephone Survey Process

Estimated Budget : Request for Information

Total Requirement : Approximately 1500 Calls in Each Survey

Description :

We are Canada based organization. We are looking for call center providers for our requirement of Telephone Survey Process. The provider will make approximately 1500 calls and average call duration will be 15 minutes. The successful provider will be required to complete the survey process by April 30, 2009.

Scope of Services:

1. Review current survey design and modify as required
2. Complete telephone survey
3. Develop summary report and detailed report
4. Provide all raw data tables
5. Questions, Data and Scripts will be provided
   

Payment will be made on monthly basis in Canadian Dollars only. Interested service providers are requested to send the proposal on or before 2nd January, 2009 by 14:00 via post, courier or hand delivered only. This tender is global and offsite. We have attached sample of questions to be asked. For more details have a look on attachment.

Country : Canada

Status : Closed

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