Friday, February 6, 2009

Call Center Tender - Telephone Survey Services in English & French

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Projects Details:

Type : Tender

Id : 16829024

Category : Call Center

Title : Telephone Survey Services in English & French

Estimated Budget : Request For Proposal

Total Requirement : Ongoing Process

Description :

We are Canada based organization and we are looking for experienced and qualified service providers (From USA and Canada Only) to provide Telephone Survey Services in English & French. Questions will be about satisfaction, expectations and importance of services provided by us. 60% of survey will be conducted in English and 40% in French.

Scope of service:
  1. The service provider will provide total solution for data management for information gathered in survey.
  2. All the questions for the survey will be provided by us in both of the languages.
  3. Leads of the customer who wish to participate in survey, will be provided by us.
  4. Each of the telephone survey must take 10-15 minutes to complete.
  5. The service provider will enter the data of all survey responses in required format and complete documented data set will be provided to us.
Payment terms are negotiable. Interested service providers are requested to send their proposal on or before March 6th, 2009 by 13:30 PM AST via post, courier and hand delivered only. This tender is onshore and offsite. Service provider may have to visit our location for meetings and briefings. For further information please have a look on attachment.

Country :
Canada

Status : Closed

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