Thursday, April 30, 2009

Fairborn call center to return 350 jobs

After cutting 417 employees at its Fairborn call center in February, Teleperformance USA has landed a new client that will bring back about 350 of those jobs, officials confirmed Wednesday.

Pat Higgins, Fairborn development director, said she is thrilled to hear jobs will return to the call center at 57 Dayton-Yellow Springs Road.

“The parking lot used to be full of cars everyday, then suddenly all those cars went away,” Higgins said. “The lot was unbelievably quiet after so many years of activity.”

Utah-based Teleperformance USA is part of France-based Teleperformance, a global contact center outsourcer with more than 100,000 full-time equivalents employees.

The company said in December it would cut Fairborn staff because a client wanted to consolidate its operations.

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