Thursday, July 23, 2009

Call Center Tender - Survey for Customer Satisfaction Data

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Tender Details:

Type :
Tender

Id : 92677049

Category : Call Center

Title : Survey for Customer Satisfaction Data

Estimated Budget : Looking for Proposals

Description :
We are Australia based organization looking for qualified and experienced service provider for our requirement to conduct a survey for Customer Satisfaction. We are providing insurance and risk management service. Contract will be for 1 Year.

Scope of Service:

A) Service provider needs to conduct survey within Australia during normal business hours.
B) We will provide inbound toll free number, where customers can call and submit their feedback.
C) We will provide email access, where customers can submit feedback via e-mail.
D) Service provider also needs to visit our locations, events and functions for the Survey.
E) Service provider needs to submit final customer satisfaction report of the survey after conducting survey.
F) Service provider needs to design their own sets of questions to ask for conducting customer satisfaction survey.

We are looking for the best proposals and payment terms are negotiable. Interested service provider are requested to contact us on or before 14:00 Hrs on July 28, 2009 via our secured website submission. This tender is Onshore and Offsite. Provider many have to visit our locations for meetings and briefings purposes.

Country : Australia

Status: Closed

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