India's call centre professionals are STRESSED OUT

Govt planning to introduce health policy for IT professionals

DIVORCE, heart attacks, abuse, depression, diabetes, obesity due to junk food, stress, insomnia due to daily night shifts and even suicides.

That's the flip side to a seemingly lucrative career as a call centre professional in India today.

Divorce rates among IT employees in the southern Indian city of Bangalore have risen fourfold in the past three years, reported London's The Times.

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Call-centre youth faces burn out

AFTER years of night shifts, junk food and abuse from irate callers, the youthful generation that made India the call-centre capital of the world is facing burnout.

Reports of heart attacks, depression, suicides and diabetes among workers in their twenties have so alarmed ministers that they are planning a health policy for the flagship IT sector.

The problem is so acute that some estimates suggest 100 billion rupees ($3 billion) could be wiped off India's national income unless more is done to protect the health of its workers.

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