Call Center Project -Sales Campaign Service of Home Based Business Schemes

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Projects Details:

Type : Project

Id : 14426497

Category : Call Center

Title : Sales Campaign Service of Home Based Business Schemes

Estimated Budget : 60-1000 USD Per Sale

Description :

We are a Singapore based company looking for call center for a sales campaign. We are looking for centers with minimum 15-25 seats to dial US at normal business hours for the sale of different home based business affiliated programmes. We have a website www.jagsmarketing.com which provide different home based business scheme with different product, centers need to sale this schemes to US customers and need to mange their own leads. We will pay 60-1000 USD per sale by pay pal on every fortnight basis. Interested centers are requested to contact us as soon as possible with their profile.

Country : Singapore

Status : Closed

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Call center will employ 150 in Las Vegas

A new customer service telecommunications center is bringing 150 jobs to Las Vegas (N.M.).

Results Las Vegas is a company created by Paramount Multiservices, based in Corpus Christi, Texas. The firm will take over a site in the northern New Mexico community vacated by another call center, The Connection.

Results Las Vegas employees will take incoming calls for clients such as insurance companies, said Sharon Vander Meer, executive director of the Las Vegas-San Miguel Economic Development Corp.

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Call Center Project - Hydrosaver Selling Campaign

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Projects Details:

Type : Project

Id : 66835127

Category : Call Center

Title : Hydrosaver Selling Campaign

Estimated Budget : $60- $70 (Canadian Dollar) Per Sale

Total Requirement : 15-20 Seated Center

Description :

We are Pakistan based having a requirement for selling Hydro Saver in Canada. We are looking for a 15 to 20 seated call center for our campaign. The Center needs to call Canada during normal working days from 11 to 8 according to EST zone. We will provide Training Materials and leads will be managed by the centers. We need 20 or more sales on daily basis and the pay out would be $60 to $70 (Canadian Dollar). Our payment would be on monthly basis and through Wire Transfer.

Interested Centers are requested to contact us with their profile as soon as possible.

Country : Pakistan

Status : Closed

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Call Center Tender - Inbound Call Center Services

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Projects Details:

Type : Tender

Id : 18509154

Category : Call Center

Title : Inbound Call Center Services

Estimated Budget : Need Best Proposals

Total Requirement : Contract for 3 years

Description :

We are India based organization. We are looking for reputed and experienced firms (From India Only) to manage our existing call center for the period of 3 years. Our Inbound section handles three types of calls like inquires, complaints, requests & actionable. The customers have to be serviced in two primary language English & Hindi. Currently we are receiving approx 3500 calls per day. We have estimated 20000 calls in a day with 10% of the total calls in any one hour.

Scope of work:

1. Up gradation of existing call centre
2. Call centre inbound activities
   
   The existing call centre set up is based on the Nortel (Business Communication Centre) BCM400; detail is mentioned in the document.
   

Scope of work includes:

1. Supply of agents and supervisors machines with the required infrastructure like power, seating space, AC etc.
2. Supply, installation and maintenance of the required switch, router and cabling etc.
3. To supply manpower including agents, trainer, managers and supervisors as per the requirement.
4. Call Centre would be a 24X7, 365/366 days a year operations.
5. Executives will be required to undergo ad hoc refresher trainings on new Products & System solutions.
6. The induction training would be for a tentative period of 7-10 days. An OJT (On the Job Training) would follow the induction training. The tenure of the OJT would be approximately 7-10 days.
7. Service Partner will require providing remote monitoring phone access for random Service quality audit by the client.
8. Service Provider will have relevant infrastructure in place to facilitate call recording & live call barge-ins etc.
9. The Service Provider would require to meet an uptime SLA of 99.9% for all technical hardware equipments facilitating connectivity with appropriate redundancy.
10. The ACD system shall generate various statistical reports (hourly, daily, monthly), based on Call completion of agent position/groups.
    

The payments will be made in 3 equal installments the end of first, second and third year of successful operation. Interested providers are requested to submit their proposal on or before 29.08.2008 up to 15:00 Hrs. EMD (Refundable) is required. For more information please refer the tender document.

Country : India

Status : Closed

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