Monday, March 31, 2008

Call Center Project - UK Secured Loan, IVA Leads, Debt Management

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Projects Details:

Type :
Project

Id : 11832494

Category : Call Center,

Title : UK Secured Loan, IVA Leads, Debt Management Process

Estimated Budget : 35 GBP Per Lead

Total Requirement : Center with any number of Seats

Description :

We are India based looking to outsource our call center requirement of UK Secured Loans/Re-Mortgage, IVA Leads, Debt Management. The requirement is of center with any number of seats which can dial in UK during normal business hours. The center has to arrange their own leads and we will provide the training material. The payout will be 35 GBP per confirmed lead which will be paid on weekly basis. We require minimum 5 leads per day for each call center but if center generates more than 20 Leads per day we will pay two times in week. Lead delivery and confirmation will be via our CRM and center can keep check on their performance through this CRM. Interested service providers are requested to contact us as soon as possible with their proposals.

Country : India

Status : Closed

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Friday, March 28, 2008

Microsoft sets its sights on the UC call center market

Microsoft may be a relative newcomer to Internet telephony, but its name does carry a certain cachet. And when it throws its weight behind a project, there's not too much that can stop it from moving forward. Its announcement earlier this month at VoiceCon Orlando 2008 that it was taking an equity stake in contact center company Aspect Software sent a message that the software giant was expanding its efforts to reach out to call centers on a global basis.

The duo said Aspect would integrate the next version of its Unified IP call center software with Microsoft's Office Communications Server 2007, crafting a unified communications server and call center suite. Microsoft hopes it can nudge open some doors of companies already working with Aspect, and position OCS as a major player. The key is the functionality it can bring to the mix, allowing, for example, call center agents to reach out to available experts to help with calls that go beyond the scope of the call center's expertise. Agents will be able to track expert availability, send them an IM, transfer the call or conference it.

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Thursday, March 27, 2008

Call Center Project - Pay less Pharma Sales Campaign

Looking to work on Call Center Projects? Find here new projects everyday.

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Projects Details:

Type :
Project

Id : 13289144

Category : Call Center,

Title : Pay less Pharma Sales Campaign

Estimated Budget : 150 USD per Sale

Total Requirement : 5-10 Center with atleast 10 Seatsseats

Description :

W We are Canada based looking to outsource our Pay less Pharma Sales Campaign. We need centers with 10 seats to dial USA in normal business hrs. for medical discount package sales, leads and training material will be provided by us. The payout for the campaign is 150 USD per approved sale. Interested service providers are requested to contact us as soon as possible with their proposal.

Note-Initial formalities need to proceed from our India branch office


Country : Canada

Status : Closed

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Wednesday, March 26, 2008

Call center operated by the visually challenged in Mumbai

MUMBAI: Mumbai boasts of a business process outsourcing unit that is predominantly run by the visually challenged.

The call centre named "Drishti', which translated from Hindi to English means 'Vision', is the only call centre in India that has put in its faith in the visually impaired.

Officials claim that in just eight operating months, the number of employees has almost tripled, and for all those working happily at the call centre, being sightless is no barrier to earning a decent livelihood.

"This is my first job and I really like it. I thought it would be tough working in call centers but it took me eight days during the training. Initially I faced some problems but now it's fine," said Mangesh Indulkar, a visually impaired employee.

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