(OfficialWire)
NEW YORK, NY
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US Call Center's nationwide call center assists all kinds of businesses by providing all of your communication needs. From message taking to order taking, from faxing messages to paging emergency calls, our nationwide call center is at your service. At US Call Center, we answer your calls and forward your messages to the appropriate parties in your company. Your inbound calls come through our nationwide call center and your messages are efficiently delivered. US Call Center offers the use of a nationwide call center organization that has over 40 years experience in inbound and outbound call center services.
The size of your company, doesn't matter to us at all. We're your at your service. We maintain state of the art equipment and experienced live operators in our nationwide call center who answer all of your calls, even while you sleep! Our nationwide call center answers calls for all types of businesses, from doctors and lawyers, to building managers and funeral homes. If you use a phone to conduct your business we have experienced professional personnel here in our nationwide call center, answering your lines around the clock.
Our nationwide call center faxes or e-mails your messages on any schedule that you choose. We set up your account to transmit your messages in the form of emails, pages, and texts to your office or phone from our nationwide call center. You can retrieve them from anywhere through our nationwide call center. If your business is on the web, we take phone orders for your products all day and night long from our nationwide call center.
If you wish, as your nationwide call center, we answer your phones all day and text your messages to your phone. Whether you are a florist, concert hall, tree surgeon, auto glass repair---we answer your phone lines in our nationwide call center. Whether your business is in your home or in a large office building, as your nationwide call center we can be your virtual office without the burden of hiring additional employees and paying health insurance or overtime. At US Call Center, we pride ourselves in our ability to jump from one industry type to another with the confidence that only 40 years of experience as a nationwide call center provides.
Is your business growing faster than you are? Are you understaffed but can't afford to hire additional help? Are your phones ringing off the hook? Let us take the pressure off and answer your phones for you from our nationwide call center. Just think, while you are out with your clients your phones are answered by our nationwide call center and messages are going straight to your phone. Your clients will be impressed. You will never miss a call. Give US Call Center a ring. As your nationwide call center, we look forward to answering your phone.
Source: http://www.officialwire.com
Saturday, July 3, 2010
Launch Your Business Nationwide With A Call Center
Wednesday, May 12, 2010
Ethiopian to establish 24/7 Global Call Center
The Ethiopian Airlines said it has entered into an agreement with InterGlobe Technologies (IGT) to establish a call center that will provide Ethiopian customers access to its service 24 hours a day, seven days a week.
According to a press release Ethiopian sent to WIC, the initial phase of the call center service is planned to go live as of June, 2010 covering North America, Europe and Asia. The project will be completed in three phases through October, 2010 covering the rest of the World.
The call center will compliment the company’s and e-ticketing activities as costumers now have the option to reach Ethiopian via at any time. The services encompass reservations, sales, ticketing, flight information, flight irregularity handling, Sheba Miles enrollment and support programs and other similar queries
IGT will be managing the call center operation across its centers based in Gurgaon (India) and Cairo (Egypt), supporting calls in English, French, German and Arabic, while setting up the infrastructure and process to handle Amharic and local calls in Addis with the same system.
Ethiopian long term objective is to establish a similar call center in Ethiopia. The projected call center is therefore, precursor to the eventual transfer of technology and capacity building at home.
Tewolde Gebremariam, Chief Operating Officer of the Airlines said, “Our objective has always been to explore ways and means to enhance our services so as to provide efficient and convenient traveling experience to our customers. Hence, our latest move to avail real-time information is part of the effort to increase passengers’ convenience.”
The call center will enable customers to get accurate information regarding their flight status. The center will have the capacity to reach customers at a short notice and avail information using multi-media channels such as email, SMS, or even calls at preferential outbound rates at all times.
“This partnership with Ethiopian Airline integrates our technology, processes and best practices to provide high quality customer satisfaction to the airline industry,” said Vipul Doshi, Chief Executive Officer, InterGlobe Technologies. “We are delighted to support Ethiopian Airlines to enhance their passenger experience.”
Source: http://www.waltainfo.com/i
According to a press release Ethiopian sent to WIC, the initial phase of the call center service is planned to go live as of June, 2010 covering North America, Europe and Asia. The project will be completed in three phases through October, 2010 covering the rest of the World.
The call center will compliment the company’s and e-ticketing activities as costumers now have the option to reach Ethiopian via at any time. The services encompass reservations, sales, ticketing, flight information, flight irregularity handling, Sheba Miles enrollment and support programs and other similar queries
IGT will be managing the call center operation across its centers based in Gurgaon (India) and Cairo (Egypt), supporting calls in English, French, German and Arabic, while setting up the infrastructure and process to handle Amharic and local calls in Addis with the same system.
Ethiopian long term objective is to establish a similar call center in Ethiopia. The projected call center is therefore, precursor to the eventual transfer of technology and capacity building at home.
Tewolde Gebremariam, Chief Operating Officer of the Airlines said, “Our objective has always been to explore ways and means to enhance our services so as to provide efficient and convenient traveling experience to our customers. Hence, our latest move to avail real-time information is part of the effort to increase passengers’ convenience.”
The call center will enable customers to get accurate information regarding their flight status. The center will have the capacity to reach customers at a short notice and avail information using multi-media channels such as email, SMS, or even calls at preferential outbound rates at all times.
“This partnership with Ethiopian Airline integrates our technology, processes and best practices to provide high quality customer satisfaction to the airline industry,” said Vipul Doshi, Chief Executive Officer, InterGlobe Technologies. “We are delighted to support Ethiopian Airlines to enhance their passenger experience.”
Source: http://www.waltainfo.com/i
Monday, May 3, 2010
Call center adds 500 Omaha jobs
In a possible sign of a brightening economy, Omaha's West Corp. will be adding 500 full-time jobs at one of its Omaha call centers.
The new positions come as the result of increased demands from several clients, including leading communications, medical and sports entertainment providers, West officials said. West's Monday announcement said the jobs will be added at its facility at 9910 Maple St.
The Omaha-based communications giant said the positions would pay $9 an hour plus benefits, including paid training and a 401(k) plan.
The company had announced earlier this year that it would be laying off about 300 workers. Now with the new business, some of those layoffs will be avoided, and workers who left the company in good standing will be offered the chance to return to one of the new jobs, said company spokesman David Pleiss.
“Certainly for us, we're thrilled to have this additional business and to be able to bring it to Omaha,'' Pleiss said.
David Brown, chief executive of the Greater Omaha Chamber of Commerce, said the new jobs were good news for the city.
“It's always another good sign that our economy is doing well when an employer like West adds 500 jobs. We're happy they're doing it here.''
The new jobs will bring the number West employs in Omaha to more than 3,000, Pleiss said.
West will be offering the jobs on both a temporary and permanent basis in an effort to make positions available to college students and others looking just for summer jobs, said Geoff Heller, the company's director of human resources.
Most of the positions focus on taking incoming calls from customers inquiring about existing accounts. The company also is seeking to fill some English/Spanish and English/French bilingual positions.
Candidates will need to have communication and computer skills and be required to pass a background check and drug screen, the company said.
Source: http://www.omaha.com
The new positions come as the result of increased demands from several clients, including leading communications, medical and sports entertainment providers, West officials said. West's Monday announcement said the jobs will be added at its facility at 9910 Maple St.
The Omaha-based communications giant said the positions would pay $9 an hour plus benefits, including paid training and a 401(k) plan.
The company had announced earlier this year that it would be laying off about 300 workers. Now with the new business, some of those layoffs will be avoided, and workers who left the company in good standing will be offered the chance to return to one of the new jobs, said company spokesman David Pleiss.
“Certainly for us, we're thrilled to have this additional business and to be able to bring it to Omaha,'' Pleiss said.
David Brown, chief executive of the Greater Omaha Chamber of Commerce, said the new jobs were good news for the city.
“It's always another good sign that our economy is doing well when an employer like West adds 500 jobs. We're happy they're doing it here.''
The new jobs will bring the number West employs in Omaha to more than 3,000, Pleiss said.
West will be offering the jobs on both a temporary and permanent basis in an effort to make positions available to college students and others looking just for summer jobs, said Geoff Heller, the company's director of human resources.
Most of the positions focus on taking incoming calls from customers inquiring about existing accounts. The company also is seeking to fill some English/Spanish and English/French bilingual positions.
Candidates will need to have communication and computer skills and be required to pass a background check and drug screen, the company said.
Source: http://www.omaha.com
Wednesday, March 31, 2010
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For more information about Call Center Provider and Freelancer log on to http://www.callcenterprojects.net/ or if you have any specific requirements just drop us an email at info@callcenterproejcts.net
Benefit to outsource Inbound Call Center Project
• Save your time, efforts, resources and costs for finding right service providers
• Get done your inbound call center projects quickly and easily
• Receive free quotes from hundreds of expert service providers
• No middleman, No fees, No obligation on you to post and award your projects
• Achieve 100% customer satisfaction
We have dedicated and skilled low cost inbound call center provider and freelancer are ready to work on your inbound call center requirements. They provide accurate and secure inbound call center services at reasonable price.
We have efficient call center providers who are willing to provide following services:
• Inbound Call Center
• Outbound Call Center
• Telemarketing Service
• Telephone Answering Services
• Help Desk Support
• Technical Support
• Chat Support
You can outsource your inbound call center projects at http://www.callcenterprojects.net/post-project/ and SAVE a lot of money in the process.
For more information about Call Center Provider and Freelancer log on to http://www.callcenterprojects.net/ or if you have any specific requirements just drop us an email at info@callcenterproejcts.net
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