Call Center Tender -Telemarketing Services for University

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Projects Details:

Type : Tender

Id : 21210938

Category : Call Center

Title : Telemarketing Services for University

Estimated Budget : Request for Proposal

Total Requirement : Approximately 14000 Leads per Month

Description :

We are USA based reputed university. We are looking for experienced and qualified call center providers for our requirement of Telemarketing Services. The provider will provide outbound calling services resulting in gaining members and contributions to support our services. The term of this contract will be for a one (1) year period with four (4) additional one (1) year renewal options contingent upon successful completion of performance requirements and mutual agreement of both parties. We will provide maximum 14000 leads per month.
Scope of work:

1. Provide outbound calling services resulting in gaining members and contributions to support our services.
2. Calls will be placed on a monthly basis to: members about to lapse, lapsed members, additional gifts from current members, members to upgrade to higher levels and/or become Sustaining members, and pre-qualified prospects invited to join.
3. The proposer will be responsible for developing strategy and scripting for each unique segment; training callers prior to and during calling program; monitoring and assuring quality of callers\' work.
4. A daily and cumulative Call Activity report will be emailed or via on-line reporting (secure) to us no later than 10:00 a.m. each day representing the previous day\'s activity.
5. We will provide leads.
   

Payment terms are negotiable. Please have a look on pricing list attached in tender documents. Interested service providers are requested to send their proposal on or before 2nd March, 2009 by 3:00 PM via post, courier or hand delivered only. This tender is global and offsite. For more details have a look on attachment.

Country : United States

Status : Closed

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