MANILA – Although call center agents have relatively high-paying jobs, their lifestyle often eats away at their money.
Efren Ll. Cruz, a personal finance adviser, said that call center agents can spend all of their income in a short period of time, partly because they deal with high stress levels and fatigue from working late at night.
“They tend to spend, not regularly, but on expensive things. Like buying things from a 24/7 store which sells more expensive things. They ride cabs to work or going home,” he said at the 2009 Call Center Conference and Expo in Pasay City.
“Because they’re young, there’s a tendency to compete with each other, not just in the way they work but in the way they dress. I’ve heard stories like, in one call center, many of the ladies there have extended eyelashes. That will cost you,” Cruz added.
Call center agents also have unlimited Internet access, so some tend to buy expensive but low-quality things from the Internet.
He also explained that since call center employees leave work in the evenings, they have a tendency to feel like “it’s party time” and become a bit more loose with their activities, most of which lead to spending money.
Just like everyone else, call center agents always face the temptation to spend. However, Cruz said, there are ways to earn more from your high-paying job, simply by saving your money.
“You have to realize that it’s hard to save money. But don’t use that as an excuse not to save,” he said.
Here are some of Cruz’s practical tips on how you can boost your savings. These are based on his book “The Complete Pinoy Guide to Personal Finance.”
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Friday, July 24, 2009
How Call Center Agents Can Save Money
Posted by Call Center Services at 8:57 PM
Labels: Call Center, Call center Agents, Call Center Services
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