Thursday, October 18, 2007

Call center job applicants 'disappointing' - CCA exec

WITH the rise in the number of call centers in Cebu, there is a growing need for qualified individuals who will fill future positions in the sector.

"But available talents are very disappointing," said Honey Crystal of the Call Center Academy (CCA), a training agency.

She said there is not enough pool of labor for the future demand of the call center industry.

This is why the CCA is offering training for call center agents, Crystal said.

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