Call Center Project - Various Call Center Campaigns

Looking to work on Call Center Projects? Find here new projects everyday.

ITMatchOnline.com is the easiest way to find right partners across the world.

Projects Details:

Type : Project

Id : 19487431

Category : Call Center

Title : Various Call Center Campaigns

Description :

We are India based and looking to outsource our various call center campaigns. We are looking for the center with a least 10 seats. Below are the campaigns which we are looking to outsource.

1. Dish Network USA
2. Direct TV USA
3. Sprint Wireless Program
4. Sprint Soft Phone Solution USA, UK, Canada
5. Lead Generation Program USA
6. 3G and ORANGE Mobile Phone
   

The center will have to arrange for their own leads. The payment will be done on weekly basis by Paypal. Please see the attachment for the details of payout for every campaign. Interested centers are requested to contact us as soon as possible with their proposals.

Country : India

Are you interested to work on this project? Post your contact details Now! Click Here

IGNOU to set up own call centre

NEW DELHI: Taking a cue from multinationals, Indira Gandhi National Open University (IGNOU), in a bid to connect with its student in a better manner, is all set to ride the BPO bandwagon.

IGNOU, the biggest open university of the country, will set up its own call centre for answering queries of their 1.7 million students seeking courses in correspondence. The proposed call centre would be outsourced to a private company that would take up the calls round the clock.

Read More Article...

A cry for help at India's call centers

Those working nights answering calls from the U.S. and Europe face sleep disorders, heart disease, depression and family discord.

NEW DELHI -- The call center job came with a good salary and good perks, especially compared to many other opportunities for young people in India.

But as 26-year-old Vaibhav Vats says, it was doing him no good. His weight grew to 265 pounds and long overnight hours gave him little time for a social life. Eventually, he quit.

"You are making nice money. But the trade-off is also big," said Vats, who spent nearly two years at an IBM Corp. call center handling customer calls from the United States.

Read More Article...

Call Center Tender - Call Centre ( INBOUND ) and Back Office Outsourcing

Looking to work on Call Center Projects? Find here new projects everyday.

ITMatchOnline.com is the easiest way to find right partners across the world.

Projects Details:

Type : Tender

Id : 19672776

Category : Call Center

Title : Call Centre ( INBOUND ) and Back Office Outsourcing

Total Requirement : 5 Years Contract

Description :

We are UK’s leading water and wastewater Services Company seeking innovative solutions for right shored voice and back office solutions from a mutually beneficial partnership with the successful Service Providers. The Service Providers will be required to support challenging targets of reducing the ‘cost to serve’. The customer centre serves the whole region handling 9500 calls from customers per day and 2000 letters. Services may expand due to additional service contracts managed by the Utility. The work required is for participation in customer contact management and service fulfillment, and will include customer contact management, telephone/written/e-mail for billing and/or operations. Additional requirements may include some or all of the following:

• Service related inbound calls plus outbound sales fulfillment calls;
• Outbound dialing and campaign management;
• Billing support activities;
• Cash and credit management;
• Data integrity.
  

We will require centers for following work:
A. We are seeking voice solutions to manage clean and waste accounts through the entire lifecycle of a customer. This may include account set up, information requests, account management such as taking payments and initiating debt recovery, and finally account closure.
B. We are seeking Back Office solutions to manage written, web and email enquiries from customers regarding their metered and unmetered accounts. This would include outbound voice contact where appropriate.

We are attaching the further details in the attachment. The closing date for this tender is 15th of January 2008, 12:00.

Interested companies are requested to apply for this tender before the DEADLINE.

Budget Estimate : Looking for Best Proposal

Country : United Kingdom

Status : Closed

Are you interested to work on this project? Post your contact details Now! Click Here