Single mothers and veterans are among the types of people Charles Hagen hopes to attract as employees for his new business venture, Contact Central.
Hagen, owner of Hagen Information Technologies Inc., also plans to recruit at colleges, but he expects most of the agents he hires for his virtual call center to already be working for a "bricks and mortar" contact center, he told the Two Rivers Business & Industrial Development Committee recently.
Hagen, an industrial engineer, started Hagen IT in 2003 in Watertown. The business now is based in Two Rivers at 2314 Adams St., Suite 1. Hagen's wife, Clarice, formerly Clarice Sturm, is a Two Rivers native.
Hagen IT "provides data, voice and surveillance products and services," such as phone systems, nurse call systems, networking solutions and project management "to business customers, with a special focus on the assisted living and hospitality markets," according to informational materials.
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Thursday, April 23, 2009
Virtual call center will allow people to work from home
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