Call Center Tender -E-mail Service in HTML and Text Formats

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Projects Details:

Type : Tender

Id : 21030152

Category : Call Center

Title : E-mail Service in HTML and Text Formats

Estimated Budget : Request for Proposal

Total Requirement : 150,000 E-mails per Month

Description :

We are USA based agency and we are looking for experienced and qualified service providers (From USA only) for our requirement of E-mail Service in HTML and text formats. Approximately 45,000 e-mails get sent per month and should not exceed to 150,000 e-mails. The contract duration is from May 1, 2009 to June 30, 2010.
Scope of work:

1. This service must be web-based and does not require the installation of hardware or software on our network.
2. The service will be intuitive and easy to use, allowing a message created for one subscription group to be copied and reused for another subscription group and should contain online reporting, link tracking, and format typing functionality.
3. Providence of tier-based (level-based) service with ability to easily move between tiers/levels as needed based on changes in number of: domains, subscription groups and monthly messages.
4. The system must allows for uploading of existing database subscriber lists into listserv.
5. The service provider must take care of both on-site and Webinar training on broadcasting e-messages, link tracking and online reporting and also provides 24 hour telephone, email and on-site maintenance/support on as needed basis.
6. In addition of al services service provider will provide disaster recovery e-message support services.
   

Payment terms are negotiable. Interested service providers are requested to send their proposal on or before February 23rd, 2009 at 12:00 PM CST via post, courier and hand delivered only. This tender is onshore and offsite. Service provider may have to visit our location for meetings and briefings. For further information please have a look on attachment.

Country : United States

Status : Closed

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