Call Center Tender - Telephone Interview Services

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Projects Details:

Type : Tender

Id : 64581263

Category : Call Center

Title : Telephone Interview Services

Estimated Budget : Request for Proposal

Total Requirement : Approximately 1000 Calls in each Survey

Description :

We are New Zealand based organization. We are looking for capabel and qualified service providers. The provider will provide computer-aided telephone interviews (CATI) with a sample of firms and related consultation (the Services) to our organization. There will be three survey conducted each year. Approximately 1000 calls in each interview process. Average call duration will be 30 mins.

Scope of services:

1. Consultation with our project team and the firm providing the face-to-face interviews on the design, survey routing and time-table for the computer-aided telephone survey.
2. The survey will take place in May and June 2009, following results from the face-to-face interviews.
3. Computer-aided telephone interviews with 100, 200, or 300 firms that expressed willingness to participate to a follow-up survey.
4. We will provide the sample frame for the survey and data.
5. A report providing summary and analysis of the interviews.
   

Payment terms are negotiable. Interested service providers are requested to send their proposal on or before 5:00pm on Thursday 29 January 2009 via post, courier or hand delivered only. This tender is global and offsite. Providers may have to visit our place for meetings and briefings. For more details have a look on attachement.

Country : New Zealand

Status : Closed

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