Friday, March 7, 2008

Call Center Tender - Exit Interviews by Telephone

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Projects Details:

Type : Tender

Id : 14739460

Category : Call Center

Title : Exit Interviews by Telephone

Estimated Budget : Need best quotations

Total Requirement : Ongoing Requirement

Description :

We are USA based medical organization. Our department of Human Resources seeks highly skilled and qualified company for our requirement of Exit Interviews. We have currently over 17,000 employees with us. We have found that round about 2700 employees has left the institution during the last fiscal year with approximately 150 to 250 individuals leaving the institution every month. We are looking for a provider that will be able to conduct exit interviews via phone with departed employees.

The provider will be asked to conduct the interviews on an ongoing monthly basis. Names and contact information will be provided by us. Questions to be asked during the interviews will be agreed upon by our project team. A sample of exit interview questions shall be provided to each provider responding to this process. The vendor shall provide monthly reports of the themes derived from the interviews, with a comprehensive report provided at the end of the fiscal year. Names and information that can be used to identify an individual will be held confidential by the provider.

We are looking for best quotations and proposals from providers. For quotation please check our pricing schedule document attached with the tender notice.

Interested companies are requested to give their proposals on or before 28th March, 2008 by 3:00 PM. Successful provider may be invited to conduct an in-person presentation (approximately one-hour). All questions will be answered by e-mail only till 14th March, 2008. For more details have a look on attachment.

Country : United States

Status : Closed

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