Looking to work on Call Center Projects? Find here new projects everyday.
ITMatchOnline.com is the easiest way to find right partners across the world.
ITMatchOnline.com is the easiest way to find right partners across the world.
Projects Details:
Type : Tender
Id : 21137253
Category : Call Center
Title : Mobile Inbound Customer Support Solution Service
Estimated Budget : 6,90,000,000 GBP
Description :
Country : United KingdomA UK based contracting authority is seeking tenders for the provision of customer support for mobile voice and data service to satisfy the basic needs of public sector mobile phone users, including, as a minimum, the ability to make and receive voice calls, to send and receive SMS (short message service), the provision of voicemail services, provision of mobile data, mobile data applications and value added mobile services including, but not limited to:-
- Data transmission through GSM (Global System for Mobile);
- GPRS (General Packet Radio Service);
- UMTS (Universal Mobile Telephone System);
- HSCSD (High Speed Circuit Switched Data);
- 2.5G, 3G and HSDPSA technologies;
- Device agnostic, data applications such as push e-mail, job scheduling; and
- Other mobile voice and data services such as lone worker protection, virtual private assistant; and vehicle tracking
The work also includes customer support for wide area paging, including tone, numeric and word paging, bureau services and real time information services and messaging; and Messaging services, including desktop messaging enabled using a GUI web interface or via direct integration into existing systems; messages should be able to be sent by email, SMS, pager and mobile or fixed line telephone.
The contract will be of 3 years which can be extended based on the quality parameters. The closing date to apply for the contract is 6/11/2008 so interested companies are requested to send their proposal before the deadline. For more details do refer to the terms and conditions as specified in the attachment Doc file.
The contract will be of 3 years which can be extended based on the quality parameters. The closing date to apply for the contract is 6/11/2008 so interested companies are requested to send their proposal before the deadline. For more details do refer to the terms and conditions as specified in the attachment Doc file.
Status : Closed
| Status : Closed |
| Status : Closed |
Are you interested to work on this project? Post your contact details Now! Click Here
No comments:
Post a Comment